Privacy & Security Policy
Prerna’s Diet Story values your privacy and is committed to protecting your personal information. This Privacy & Security Policy describes how we collect, use, keep, and safeguard your personal information when you visit our website or use our services. By using our website, you agree to the practices outlined here.
Your Dietitian has access to all of your medical information, queries, and any supporting documentation you may have supplied with the case that is protected. We may collect the following types of information:
- Personal Data: Name, email address, phone number, mailing address, and any other contact information you provide when booking an appointment, subscribing to newsletters, or requesting services.
- Health Information: Dietary preferences, medical history, current health status, and lifestyle details you voluntarily provide during consultations.
- Website Usage Data : Information about how you use the site, such as your IP address, browser type, pages viewed, and referral source (collected via cookies and tracking technologies).
The information we collect is used to:
- Provide personalized nutrition and diet advice.
- Communicate with you regarding consultations, appointments, or inquiries.
- Send newsletters, promotions, and updates (with your consent).
- Improve our website’s functionality and user experience.
- Comply with legal requirements or protect our rights.
We take reasonable steps to ensure that your personal data is kept secure:
- Encryption: Sensitive information (such as health data) is encrypted when transmitted.
- Data Storage: Personal data is stored on secure servers, protected by firewalls, and accessible only by authorized personnel.
- Third-Party Providers: We work with trusted service providers are obligated to protect your data and follow this policy.
You have the following rights regarding your data:
- Access, update, or delete your personal information.
- Opt-out of receiving promotional emails.
- Withdraw consent for the processing of health information at any time (this may affect the services we can provide).
- Request a copy of your personal data we use.
We use cookies to improve your experience on our site and help us to track user behavior, preferences, and performance of the site.
We reserve the right to update this Privacy & Security Policy at any time. Any changes will be posted on this page with an updated effective date.
If you have any queries about this Privacy & Security Policy, please contact us at:
Email : info@dietstory.inPhone : +91-7743004991
Address : Gurugram , Haryana